Promoting sound water policy for Texas

Communications and Outreach Manager

Job Description

This full-time staff person works closely with Texas Water Conservation Association (TWCA) employees to manage internal and external communications, outreach, and events for the Association. This position requires extensive contact with TWCA members and occasional contact with the public, agency personnel, and legislators/staff.

Essential Functions
  • Create and manage marketing and print materials, including conference programs, membership brochures, presentations, event signage and other conference materials
  • Collaborate with staff to develop and distribute Confluence, TWCA’s monthly e-newsletter
  • Assist in strategic planning, including developing and implementing a communications plan and overseeing TWCA branding efforts
  • Maintain, update, and add content to website and social media outlets
  • Develop and implement opportunities for member outreach and engagement; serve as point of contact for member inquiries
  • Oversee and analyze member communication and feedback tools using electronic surveys and other membership platforms
  • Help coordinate, manage, and staff TWCA conferences, meetings, and events; act as point of contact for conference speakers and sponsors
  • Coordinate with TWCA Risk Management Fund on marketing materials and communications
  • Support TWCA committees and perform other duties as assigned
  • Bachelor’s degree in communications or related field
  • Experience developing print materials and utilizing social media platforms
  • Technologically savvy: competency with graphic design platform(s) and social media required; experience with web design/content management systems, Microsoft Office Suite, Zoom/networking apps, and membership management software preferred
  • Strong writing, editing, and communication skills; previous association or water work a plus
  • Strong organizational skills; ability to meet deadlines and work on multiple projects at once
  • Excellent customer service skills and a strong interest in engaging with members and learning about the water industry  
TWCA is a large association with just four other staff members so all employees assist each other as necessary, and teamwork is imperative. All staff are expected to engage in conference preparation and implementation. Opportunities exist to learn new skills and engage in all areas of association work.

A hybrid work schedule is possible, but some in-office work will be required at the TWCA office in Austin. Regular work hours must be within normal business hours. Travel will be required to staff TWCA conferences across the state several times per year. 

Compensation is commensurate with experience and background and will be competitive with similar non-profit organizations. A generous retirement plan (after a one-year vesting period) and health benefits are available to full-time employees.

TWCA | 4401 Westgate Blvd., Ste 320, Austin, Texas 78745  I  (512) 472-7216

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